Refund Policy

for [Verse Polar] In-Game Purchases

Last Modified: June 6,2025

I am Hazza Aldhaheri ("Service Provider") is committed to providing high-quality gaming experiences.This Refund Policy outlines my stance on refunds for purchases made within my Services. By using my Services and making any purchases, you agree to this Refund Policy.

1. No Refund Policy

All purchases made within [Verse Polar] are final and non-refundable. Once virtual currency or items have been purchased and delivered to your account, we cannot provide refunds except in exceptional circumstances outlined below.

2. Rationale for No Refund Policy

Our no-refund policy exists because: Virtual goods and currency are immediately available upon purchase Digital content cannot be "returned" like physical products This prevents potential abuse of the refund system It helps maintain fair gameplay for all users

3. Exceptional Circumstances

Refunds may be considered in these rare cases: Technical errors that caused duplicate or incorrect purchases

4. Virtual Content and Currency

All virtual items, currency, skins, and other digital content: Have no cash value outside the game Cannot be exchanged for real money Are subject to immediate use upon purchase

5. Subscriptions and Recurring Payments

For subscription services: You may cancel future recurring payments at any time Cancellation must be made at least 24 hours before next billing cycle No refunds for unused portions of current subscription period All subscription benefits remain active until the paid period ends

6. Fraudulent Activity

We reserve the right to: Suspend accounts involved in fraudulent refund attempts Investigate suspicious purchase patterns Reverse any refunds granted based on false claims

7. Customer Support

For any purchase-related issues: Contact our support team within 14 days of purchase Provide complete transaction details Allow 3-5 business days for investigation We may request additional verification information

8. Policy Updates

We may update this policy: Without prior notice to users With changes effective immediately upon posting It's your responsibility to review the policy periodically Continued use of our services constitutes acceptance of updates

9. Contact Us

For inquiries related to these terms or support, contact us via:

- Email: [email protected]

- Website: versepolar.com

- Discord: We aim to respond within 24-72 hours, excluding weekends and holidays.